You start with 30 day trial which has all the premium features. After 30 day you will be asked to upgrade and select a premium plan. We don't ask for any credit card numbers or any other payment info for a 30 day free trial. You billing cycle will be recurring and monthly.
If you decide not to upgrade after 30 day free trial, your account will automatically be suspended and you won't receive any emails from ESS, through our executives may contact you specifically via email to get your feedback on product.
You can cancel your subscription on any premium plan anytime you want. Once you cancel your subscription you will have an option to either keep using ESS for remaining time for which you have paid or just simply stop using it. We do not refund any payments on any number of remaining day.
If your recurring subscription will fail, we notify you and ask you to look into the billing. Our payment partner is 2Checkout. We don't cut out customers, we give ample amount of time to you if your payments are due and we get in touch via email or phone before taking any action on your account.